Privacy Policy

1. Introduction

Nile Precious Metals Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business transactions with us.

We comply with the Uganda Data Protection and Privacy Act 2019 and applicable international data protection regulations including GDPR for EU residents.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Government-issued identification (passport, national ID)
• Business registration documents and tax identification numbers
• Bank account details for transactions
• Proof of address documents

Transaction Information

• Purchase history and transaction details
• Assay certificates and product specifications
• Shipping and delivery information
• Export/import documentation

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

• Process and fulfill gold purchase transactions
• Verify identity and conduct KYC/AML compliance checks
• Communicate about orders, shipments, and account matters
• Send important updates about regulatory changes
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Regulatory Authorities: Uganda Revenue Authority, Bank of Uganda, DGSM as required by law
• Refinery Partners: LBMA-accredited refineries for processing transactions
• Logistics Providers: Secure transport and shipping companies
• Professional Advisors: Legal, accounting, and compliance consultants
• Law Enforcement: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for all data transmissions
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Encrypted storage of sensitive documents

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another party
• Objection: Object to processing of your information

To exercise these rights, contact us at exports@nilepreciousmetals.com

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Transaction records are retained for a minimum of 7 years as required by Uganda tax law and anti-money laundering regulations.

8. International Data Transfers

As an international gold export business, your information may be transferred to and processed in countries outside Uganda. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy determinations where applicable.

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookie settings through your browser. Disabling cookies may limit some website functionality.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. The "Last Updated" date at the top of this page indicates when changes were made.

12. Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact: